For all wholesale/stockist enquiries, please contact the below:
1 – SCOPE OF APPLICATION: Any order of our products involves the full acceptance and full
compliance of these terms and conditions by the customer and which shall prevail over any document
issued by the customer, including the General Terms and Conditions of Purchase. Any other documents
than these terms and conditions of sale such as catalogues, leaflets, adverts, booklets are indicative, and
are non-contractual; provided for information purposes only.
2 –ORDERS: Orders forwarded to our company, or to a sales representative or agent from our company
are irrevocable for the customer and are binding for our company only with the written approval of our
company by the order confirmation. In the event of cancellation of the order by the customer, our
company shall be allowed to ask the full execution of the sale or to reserve the right to cancel it after
formal demand remained ineffective during a period of 8 days. In the event of termination, the customer
will be required to pay, based on a penalty clause, a compensation of 50% of the total amount of the items
ordered. The amount of this allowance will be offset, as the case, with the payments already made by the
customer to pay the price.
You shall not sell the products online unless the website through which such sales are made comply with
our Online Sales Guidelines"from"time"to"time in” force.
3- ONLINE: You shall not sell the products online unless through a website which has been agreed by
4 –DELIVERY: Delivery dates are estimates and provided for information purposes only. Any delay in
delivery or partial delivery may not arise to any penalty or compensation or be grounds for the
cancellation of the order. The products are deemed to be delivered and are at the own risk of the customer
from the foothold of the warehouse of our Company and this notwithstanding the provisions of the clause
of retention of ownership hereafter.
5 –RISKS – RECEPTION - CLAIM: The transfer of risks on our sold products begins from the
foothold of our warehouses, without regards to the transportation conditions (postage paid or due, cash on
delivery). Our Company cannot be held liable under no circumstance for incidents happening during
transport, destruction, damage, loss or theft, even if our Company selected the carrier. The reception of
the ordered products without reservations on the part of the Customer covers all apparent defects or
shortfalls. It is the responsibility of the customer in the event of damage or loss involving the delivered
items, to issue all appropriate reservations to the carrier. Any product not covered by reservations issued
by recorded delivery letter with acknowledgment of receipt in the 3 days following reception sent to the
carrier, with a copy sent simultaneously to our company by letter with acknowledgment of receipt, will be
deemed to have been accepted by the customer. Without prejudice to the measures to be taken by the
Customer with regard to the carrier, all complaints, of whatever nature, relating to the delivered products,
will only be accepted by our Company if made in writing by recorded delivery letter with
acknowledgment of receipt within 3 days as mentioned above. The customer is responsible for providing
all evidence concerning the claimed damage or missing goods. The customer must not return any goods
unless agreed in advance in writing by our Company. The customer will pay the return costs. If after
inspection an apparent defect or missing goods is effectively recognized by our company, the customer
can only request to our company to replace the items that do not conform and/or to supply the missing
items without the customer being entitled to claim any compensation or to terminate the order. Claims
submitted by the customer shall not suspend the liability of the Customer to pay for the relevant products.
6–RETENTION OF OWNERSHIP: The transfer of ownership in our products is suspended until full
payment for these by the customer, in the amount of the principal and other sums, even if a payment
postponement is granted. Payment means the actual cashing of checks, bill of exchange or any receipt of a
title which create an obligation to pay are not considered as a payment. All clauses to the contrary,
namely contained in the General conditions of Purchase, are deemed as not existing, It is hereby agreed
that our Company can exercise the rights it holds under this ownership clause, for any of its accounts
receivable, for all products in the possession of the customer, with these latter being deemed to be those
unpaid and our Company can repossess these or claim compensation for all its unpaid invoices, without
prejudice to its right to terminate on-going sales. This clause does not prevent the risks associated with the
shipment from being transferred to the customer when the delivery is done, as mentioned above in the
article 3. From the delivery, the customer is considered as the guardian and depositary for these goods. He
shall be obliged to provide at his own costs and risks the conservation, the care and use and will be fully
responsible of the damage caused to the goods and by the goods. The customer shall provide the
confirmation that he has taken out an insurance policy (against damage caused by civil liability, fire,
explosion, water damage, breaking of goods, electrical risks, etc.…) which covers all the goods required
for its activity including the ones he does not possess. He shall agree to maintain the guaranties until the
transfer to its own benefice of the ownership of the goods. In the event of a failure to pay, and in the
eventuality that our Company prefers asking the full execution of the sale, our company reserves the right
after formal notice to suspend all on-going deliveries and ask for the goods, the return costs paid by the
customer. In the event of goods return, the customer shall pay, as a penalty clause, an allowance
corresponding to 20% of the price, per month of detention of the goods taken back. If so, the amount of
this allowance will be offset, by rights with the payments already made by the customer to pay the price.
7– EXONERATION: In the event of forces of nature, acts of God or similar events, our company shall
have the right to suspend the execution of the agreement. Including: strikes, fire, riots, flood, roadblocks,
and breakdown in supplies for reasons beyond our Company’s control.
8–ASSIGNMENT OF JURISDICTION: Any dispute concerning the application of these General
Conditions, their interpretation or execution, and relating to the sales contracts, or the payment of the
price will be governed by and construed in the accordance with the law of England and Wales. regardless
of the place of the order, the delivery or payment, the means of payment even for the introduction of third
parties or other defendants. The bills of exchange do not imply any renewal of or exceptions to this
jurisdiction clause. Assignment of jurisdiction is general and applies whether it is a matter of a main
claim, an incidental claim and an action on the merits or a summary hearing. Furthermore, for any legal
proceeding, the costs of challenge, court costs, as well as fees for legal advisors and bailiffs and all
associated costs will be charged to the customer, as well as the costs associated with or arising from the
non-compliance by the Customer with the conditions of payment or delivery for the order in question.
9 – COUNTERFEITING – UNFAIR COMPETITION: The customer undertakes to do nothing,
and/or disclose anything to any third party, that could infringe the industrial or intellectual property rights
of our company. The customer shall not copy all or part of the product models of our Company or share
any information enabling the copy. The customer shall immediately inform our Company of any
counterfeiting act, unfair competition and any way that could infringe the industrial or intellectual
property rights of our company.
10– ADVERTISING AND MARKETING MATERIALS: All the documents and materials given to
our customers remain the exclusive property of our Company. They cannot be used, moved, sold, or given
without the approval of our Company, which reserves the right to take them back at any time without
notice or compensation.
11– PRICES AND PAYMENT: Our prices are determined by the current price the day the order is
placed. The prices are calculated net and will take into consideration any discount agreed prior. Our
invoices are payable at the date written on the invoice to the head office of our Company or by transfer on
the accounts of our Company. Only the effective cashing of the bill of exchange or notification of the
credit transfer will be deemed to be full payment for the purpose of the General Conditions. Any amount
unpaid on the due date will be subject to late payment interest by the Customer at a rate one and half
times the legal rate of interest. These penalties can be claimed by rights and will automatically be charged
to the customer account. In addition, all the costs in relation with the unpaid amount and the recovery
legal or extra-legal fees will automatically be charged to customer. Our company shall require in the
event of the non-payment of an invoice the immediate payment of the customer account balance and
justifies the cancellation of all future deliveries and on-going orders. Failure to respect the outlined
payment terms mentioned on the invoice will lead to the account being placed on stop and the debt passed
over to the collection agency for recovery. Any additional legal fees and extra costs will be charged
directly to the customer in addition of the outstanding debt owed to 11 degrees. FORFEITURE OF THE
TERM: In the event of total or partial non-payment by the due date, the amount due under this order or
other orders already delivered or current order, will immediately become payable after formal notice.
12- USE OF SEARCH KEYWORDS: Use of quotation marks in this document around keywords is
merely to identify the keywords in the text and does not mean “broad match” or “phrase match “as it does
on platforms as Google Ads. The key words mentioned in this document relating to advertising (paid or
otherwise) on the following platforms Google Ads, Microsoft Ads.
Disallowed Keywords- The following keywords cannot be bid on by anyone other than 11 Degrees.
Any exact match form of 11 degrees, including but not limited to “11 Degrees” “Eleven Degrees
Any form of only “11 Degrees” in coordination with a product type. For example, “11 Degrees T –
Shirts” “11Degrees Hoodies” Any broad match on only “11Degrees” (e.g., “11Degrees” or +11+
degrees” in Google ADS. Any exact or broad match that uses any form of “11 degrees official” Any exact
or broad match that uses any form of “11 degrees direct” Exact match on “11 degrees Black Friday”,
Exact match on “11 Degree’s clearance”.
Allowed Keywords: More specific and long tailed Keywords are allowed. Examples “11 Degrees red T
shirt” “11 Degrees Large T shirt” “11 Degree’s winter hoodies”
Ad Text: If 11 Degrees is mentioned in ad copy, it must take the form of “11Degrees” only.