For all wholesale/stockist enquiries, please contact the below:


1 – SCOPE OF APPLICATION: Any order of our products involves the full acceptance and full

compliance of these terms and conditions by the customer and which shall prevail over any document

issued by the customer, including the General Terms and Conditions of Purchase. Any other documents

than these terms and conditions of sale such as catalogues, leaflets, adverts, booklets are indicative, and

are non-contractual; provided for information purposes only.

2 –ORDERS: Orders forwarded to our company, or to a sales representative or agent from our company

are irrevocable for the customer and are binding for our company only with the written approval of our

company by the order confirmation. In the event of cancellation of the order by the customer, our

company shall be allowed to ask the full execution of the sale or to reserve the right to cancel it after

formal demand remained ineffective during a period of 8 days. In the event of termination, the customer

will be required to pay, based on a penalty clause, a compensation of 50% of the total amount of the items

ordered. The amount of this allowance will be offset, as the case, with the payments already made by the

customer to pay the price.

You shall not sell the products online unless the website through which such sales are made comply with

our Online Sales Guidelines"from"time"to"time in” force.

3- ONLINE: You shall not sell the products online unless through a website which has been agreed by

the company

4 –DELIVERY: Delivery dates are estimates and provided for information purposes only. Any delay in

delivery or partial delivery may not arise to any penalty or compensation or be grounds for the

cancellation of the order. The products are deemed to be delivered and are at the own risk of the customer

from the foothold of the warehouse of our Company and this notwithstanding the provisions of the clause

of retention of ownership hereafter.

5 –RISKS – RECEPTION - CLAIM: The transfer of risks on our sold products begins from the

foothold of our warehouses, without regards to the transportation conditions (postage paid or due, cash on

delivery). Our Company cannot be held liable under no circumstance for incidents happening during

transport, destruction, damage, loss or theft, even if our Company selected the carrier. The reception of

the ordered products without reservations on the part of the Customer covers all apparent defects or

shortfalls. It is the responsibility of the customer in the event of damage or loss involving the delivered

items, to issue all appropriate reservations to the carrier. Any product not covered by reservations issued

by recorded delivery letter with acknowledgment of receipt in the 3 days following reception sent to the

carrier, with a copy sent simultaneously to our company by letter with acknowledgment of receipt, will be

deemed to have been accepted by the customer. Without prejudice to the measures to be taken by the

Customer with regard to the carrier, all complaints, of whatever nature, relating to the delivered products,

will only be accepted by our Company if made in writing by recorded delivery letter with

acknowledgment of receipt within 3 days as mentioned above. The customer is responsible for providing

all evidence concerning the claimed damage or missing goods. The customer must not return any goods

unless agreed in advance in writing by our Company. The customer will pay the return costs. If after

inspection an apparent defect or missing goods is effectively recognized by our company, the customer

can only request to our company to replace the items that do not conform and/or to supply the missing

items without the customer being entitled to claim any compensation or to terminate the order. Claims

submitted by the customer shall not suspend the liability of the Customer to pay for the relevant products.

6–RETENTION OF OWNERSHIP: The transfer of ownership in our products is suspended until full

payment for these by the customer, in the amount of the principal and other sums, even if a payment

postponement is granted. Payment means the actual cashing of checks, bill of exchange or any receipt of a

title which create an obligation to pay are not considered as a payment. All clauses to the contrary,

namely contained in the General conditions of Purchase, are deemed as not existing, It is hereby agreed

that our Company can exercise the rights it holds under this ownership clause, for any of its accounts

receivable, for all products in the possession of the customer, with these latter being deemed to be those

unpaid and our Company can repossess these or claim compensation for all its unpaid invoices, without

prejudice to its right to terminate on-going sales. This clause does not prevent the risks associated with the

shipment from being transferred to the customer when the delivery is done, as mentioned above in the

article 3. From the delivery, the customer is considered as the guardian and depositary for these goods. He

shall be obliged to provide at his own costs and risks the conservation, the care and use and will be fully

responsible of the damage caused to the goods and by the goods. The customer shall provide the

confirmation that he has taken out an insurance policy (against damage caused by civil liability, fire,

explosion, water damage, breaking of goods, electrical risks, etc.…) which covers all the goods required

for its activity including the ones he does not possess. He shall agree to maintain the guaranties until the

transfer to its own benefice of the ownership of the goods. In the event of a failure to pay, and in the

eventuality that our Company prefers asking the full execution of the sale, our company reserves the right

after formal notice to suspend all on-going deliveries and ask for the goods, the return costs paid by the

customer. In the event of goods return, the customer shall pay, as a penalty clause, an allowance

corresponding to 20% of the price, per month of detention of the goods taken back. If so, the amount of

this allowance will be offset, by rights with the payments already made by the customer to pay the price.

7– EXONERATION: In the event of forces of nature, acts of God or similar events, our company shall

have the right to suspend the execution of the agreement. Including: strikes, fire, riots, flood, roadblocks,

and breakdown in supplies for reasons beyond our Company’s control.

8–ASSIGNMENT OF JURISDICTION: Any dispute concerning the application of these General

Conditions, their interpretation or execution, and relating to the sales contracts, or the payment of the

price will be governed by and construed in the accordance with the law of England and Wales. regardless

of the place of the order, the delivery or payment, the means of payment even for the introduction of third

parties or other defendants. The bills of exchange do not imply any renewal of or exceptions to this

jurisdiction clause. Assignment of jurisdiction is general and applies whether it is a matter of a main

claim, an incidental claim and an action on the merits or a summary hearing. Furthermore, for any legal

proceeding, the costs of challenge, court costs, as well as fees for legal advisors and bailiffs and all

associated costs will be charged to the customer, as well as the costs associated with or arising from the

non-compliance by the Customer with the conditions of payment or delivery for the order in question.

9 – COUNTERFEITING – UNFAIR COMPETITION: The customer undertakes to do nothing,

and/or disclose anything to any third party, that could infringe the industrial or intellectual property rights

of our company. The customer shall not copy all or part of the product models of our Company or share

any information enabling the copy. The customer shall immediately inform our Company of any

counterfeiting act, unfair competition and any way that could infringe the industrial or intellectual

property rights of our company.

10– ADVERTISING AND MARKETING MATERIALS: All the documents and materials given to

our customers remain the exclusive property of our Company. They cannot be used, moved, sold, or given

without the approval of our Company, which reserves the right to take them back at any time without

notice or compensation.

11– PRICES AND PAYMENT: Our prices are determined by the current price the day the order is

placed. The prices are calculated net and will take into consideration any discount agreed prior. Our

invoices are payable at the date written on the invoice to the head office of our Company or by transfer on

the accounts of our Company. Only the effective cashing of the bill of exchange or notification of the

credit transfer will be deemed to be full payment for the purpose of the General Conditions. Any amount

unpaid on the due date will be subject to late payment interest by the Customer at a rate one and half

times the legal rate of interest. These penalties can be claimed by rights and will automatically be charged

to the customer account. In addition, all the costs in relation with the unpaid amount and the recovery

legal or extra-legal fees will automatically be charged to customer. Our company shall require in the

event of the non-payment of an invoice the immediate payment of the customer account balance and

justifies the cancellation of all future deliveries and on-going orders. Failure to respect the outlined

payment terms mentioned on the invoice will lead to the account being placed on stop and the debt passed

over to the collection agency for recovery. Any additional legal fees and extra costs will be charged

directly to the customer in addition of the outstanding debt owed to 11 degrees. FORFEITURE OF THE

TERM: In the event of total or partial non-payment by the due date, the amount due under this order or

other orders already delivered or current order, will immediately become payable after formal notice.

12- USE OF SEARCH KEYWORDS: Use of quotation marks in this document around keywords is

merely to identify the keywords in the text and does not mean “broad match” or “phrase match “as it does

on platforms as Google Ads. The key words mentioned in this document relating to advertising (paid or

otherwise) on the following platforms Google Ads, Microsoft Ads.

Disallowed Keywords- The following keywords cannot be bid on by anyone other than 11 Degrees.

Any exact match form of 11 degrees, including but not limited to “11 Degrees” “Eleven Degrees

Any form of only “11 Degrees” in coordination with a product type. For example, “11 Degrees T –

Shirts” “11Degrees Hoodies” Any broad match on only “11Degrees” (e.g., “11Degrees” or +11+

degrees” in Google ADS. Any exact or broad match that uses any form of “11 degrees official” Any exact

or broad match that uses any form of “11 degrees direct” Exact match on “11 degrees Black Friday”,

Exact match on “11 Degree’s clearance”.

Allowed Keywords: More specific and long tailed Keywords are allowed. Examples “11 Degrees red T

shirt” “11 Degrees Large T shirt” “11 Degree’s winter hoodies”

Ad Text: If 11 Degrees is mentioned in ad copy, it must take the form of “11Degrees” only.