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Customer Service:

If you have any queries on how to use our site, order from us, start an account and track the progress of your order, please take a look at our FAQ's here, where you can find answers to most queries. If you still need assistance please email us directly at hello@11degrees.com (mailto:hello@11degrees.com). The Team are available from Monday to Friday 9 am to 5 pm GMT (excluding UK bank holiday's).


We are always looking for ways to improve and would love to hear your opinions. Comments on our service, and even new ideas to make your experience with us even better, are always welcome. You can let us know what you think by emailing our Customer Service Team via hello@11degrees.com.


Want to work with us? If you would like to discuss working in partnership with 11 Degrees, please contact us on hello@11degrees.com