No Duties | No Extra Charges | Shipping from within Europe
Free Returns

All orders are dispatched from our warehouse in the Netherlands, ensuring zero cross-border disruption for customers concerned about facing additional charges. 

All orders sent to the Republic of Ireland will arrive will zero hassle and with no delivery delays whatsoever. 

We use a range of couriers including FedEX, DPD and DHL. In some areas the courier we use might pass your shipment onto a local delivery service. 

To qualify for Express Delivery, please order before 2pm CET (1pm GMT)

 For anyone experiencing delays, we will have your order on its way as soon as we possibly can. To get in touch, please feel free to contact admin@11degrees.com  We thank you in advance for your understanding.

 


EUROPE

 

AUSTRIA (Österreich)

Standard Delivery - 8.95, Free above 85

(Approximately 3-4 working days for delivery)

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

BELGIUM (België | Belgique)

Standard Delivery -8.95, Free above 85

( Approximately 2-3 working days for delivery)

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

DENMARK (Danmark)

Standard Delivery - 8.95, Free above 85

(Approximately 3-4 working days for delivery)

 

 

FINLAND (Suomi)

Express Delivery - 15, Free above 150

(Approximately 1-2 working days for delivery) 

 

FRANCE

Standard Delivery - 8.95, Free above 85

(Approximately 2-3 working days for delivery)

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

GERMANY (Deutschland)

Standard Delivery - 5.95, Free above 70

 (Approximately 2-3 working days for delivery)

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

GREECE (Ελλάδα)

Express Delivery - 15, Free above 120

(Express Delivery - approximately 1-2 working days for delivery)

 

 

ITALY (Italia)

Standard Delivery - 8.95, Free above 85

(Approximately 2-3 working days for delivery) 

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

REPUBLIC OF IRELAND
 

Standard Delivery - €3.95, Free above €50

Express Delivery - €12, Free above €85

Order must be placed before 2pm CET to ensure Next Working Day delivery  

Orders are dispatched from our warehouse in the Netherlands, within the EU, ensuring minimal cross-border disruption. Orders to Republic of Ireland will be sent via either Fedex, DPD, UPS or DHL. 
 
Please ensure EIR is provided at checkout. If you are unsure how to find this, please consult https://finder.eircode.ie/#/


 

NETHERLANDS (Nederland)

Standard Delivery - 5.95, Free above 70

(Approximately 2-3 working days for delivery)

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

NORWAY (Norge)

Standard Delivery - 8.95, Free above 85

(Express Delivery - approximately 1-2 working days for delivery)

 

POLAND (Polska)

Standard Delivery - 8.95, Free above 85

(Approximately 2-3 working days for delivery) 

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

PORTUGAL

Standard Delivery - 8.95, Free above 85

(Approximately 3-4 working days for delivery)

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 

 

 

SLOVAKIA (Slovenská republika)

Standard Delivery - 8.95, Free above 85

(Delivery Approximately 3-4 working days for delivery)

 

 

 

 

SWEDEN (Sverige)

Standard Delivery - 8.95, Free above 85 

Express Delivery -  €15, Free above €120

Order must be placed before 2pm CET to ensure Next Working Day delivery 


 

SWITZERLAND (Schweiz | Svizzera | Suisse)

Standard Delivery - 8.95, Free above 85

 

EUROPE (OTHER) - 8.95, Free above 85

For all other countries within Europe.  Parcels are delivered by your local postal service and will require a signature.  Delivery times will vary depending on your location.

 

REST OF WORLD

Can't find your country on the above list? 

If you are in the United Kingdom, please click here.

If you are in Spain, please click here.

For all other territories, please click here

FURTHER INFORMATION

 

TRANSIT TIMES & DELIVERY DATES

Transit times listed are approximate, dispatch times can vary depending on busy periods and we recommend that you check the basket/checkout page for estimated dispatch and delivery times for your order.

Please note that all standard delivery dates provided are estimated, and whilst we will make every effort to ensure that you receive your delivery in good time, we cannot guarantee a delivery date for this service.

 

 

DELIVERY NOTES

A signature may be required upon receipt of the goods, if there is no-one available to accept the parcel a calling card will be left for you to re-arrange delivery or collect from your local depot.

If the courier is unable to deliver your order due to insufficient/incorrect address details, missed delivery or refusal of the parcel, the order may be returned to ourselves. Upon receipt we will issue a store credit for the cost of the goods only, if a refund is preferred please contact us at admin@11degrees.com

For your security, first-time orders may only be shipped to the cardholder's billing address or a corporate work address that can be verified. Customers may also be subjected to standard fraud prevention checks.

 

 

RESOLVING ISSUES

Should an error occur with any part of your order we will of course resolve this issue. We do ask that you contact us within 2 days of receiving your order, via email to: admin@11degrees.com or via the contact form on the website to inform us of our error. Please ensure that you retain all of the packaging from your order and the invoice included within your parcel. Failure to retain the enclosed invoice will result in us not being able to investigate the issue and delay or even prevent us being able to arrange a resolution. Any delivery discrepancies must be reported to us within 7 working days of the specified delivery date, failure to do so may result in us not being able to investigate and prevent us being able to arrange a solution.  

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